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(SE) Onboarding CS Agent - Week 1 Test


Description
Welcome to your Week 1 Onboarding Test for Customer Service Agents!This quiz is designed to check your understanding of the key concepts, tools, and practices covered during your first week of onboarding.

Take your time, review each question carefully, and remember — this is all about making sure you’re set up for success. You’ve got this!
Content
  • Section 1: Qliro and Operations
  • Section 2: Qliro Products
  • Section 3: Bank Secrecy & Credit Assessment
  • Section 4: CXOne & Merchant Web
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever